New Patients

Kennesaw dentistry at its finest - experience it for yourself.

Welcome to Our Practice!

Kennesaw Dentistry New Patient Group Photo

We have reserved this time especially for you and cannot wait to get to know you and your family. At Brookpointe Dental, we’re proud to offer modern dentistry because it can improve your smile’s health and provide long-term, life-enhancing benefits. How do we do this?

  • We use leading-edge technology to achieve excellent esthetic and functional results.
  • Our team of friendly, caring professionals is specially trained in the latest techniques.
  • We are dedicated to providing services of the highest quality in a comfortable, state-of-the-art environment.

We encourage you to download our patient forms right from our website. Then, feel free to fill them out in your home! If you rather come to our office to fill out forms, we ask you arrive 15 minutes before your appointment.

What to Expect at Your First Visit
Download our first appointment sheet.
Download our infographic to learn what you can expect with our Kennesaw Dentistry.

How can you prepare for your first visit? We’re happy to provide a step-by-step guide on what you can expect with the team!

For your first visit, we do ask you to bring the following with you:

  • Photo ID.
  • Any dental insurance information.
  • X-rays taken within the past 12 months.

See what you can expect at your first visit!


‘‘I LOVE Dr. Duncan and his staff!!! I have been referring friends to them for years!!! They are ultra professional in everything they do, and patient comfort is their priority.’’

- Tracy G.

‘‘I love my Kennesaw dentist! Dr. Duncan, his assistant, and all of the staff at Brookpointe Dental are truly amazing! I can honestly say that I have never come across a more caring and comforting doctor's office.’’

- Allison C.

‘‘Dr. Duncan and his staff are excellent at creating a comfortable atmosphere and beyond gentle as well as clean and professional. I trust Dr. Duncan with ALL of my dental needs. When I leave I feel like I have received the BEST care with state of the art technology as well as being educated and informed in the process.’’

– Kim L.

‘‘Very few people actually like going to the dentist's office, but Brookpointe Dental will make you rethink your hesitation. The staff members are always friendly and helpful, the facility is modern and top-notch, and Dr. Duncan himself is highly skilled and one of the friendliest people you'll ever meet. He's got a light touch, and the work I've had done has been done quickly and done well.’’

– Jonathan A.

Commonly Asked Questions
Get answers to our frequently asked questions, including insurance and financial policies.
  • What is your cancellation policy?

    We ask for the courtesy of 24 hours’ notice if you cannot keep your appointment. A CANCELLATION FEE will be assessed if an appointment is canceled with LESS THAN 24 hours’ notice AND/OR is MISSED. We also ask you to notify our office if you will be late. Late patients can be seen only at the discretion of our office staff and doctor so as not to inconvenience other patients.

  • What is your insurance policy?

    Our office accepts the assignment of benefits from most benefit plans (primary insurance only) and professionally processes the necessary claim forms.

    We ask that you carefully read your policy to be sure that you are fully aware of the many restrictions that are continually being applied to services provided. You are fully responsible for any portion that is not covered by your insurance policy.

    Our courtesy services to you include:

    • Filing your insurance within 24 hours of your visit and requesting payment of your benefit to our office.
    • Assisting in researching your dental insurance plan to advise you of benefits available to you.
    • Re-filing your insurance a second time at 30 days and a final time at 60 days.
    • Following the American Dental Associate Guidelines for coding procedures and filing insurance.

    Our expectations of you as the owner of the policy:

    • Payment of fees not covered by your insurance plan at the time the services are rendered.
    • Understanding that the insurance policy belongs to you and we have no leverage to obtain payment from your insurance carrier.
    • Taking responsibility for payment if the insurance company does not pay our office within 60 days.
    • Keeping our office informed of any changes in your insurance coverage or employment.
  • What is your financial policy?
    • We are happy to file PRIMARY insurance claims as a courtesy to our patients. Secondary insurance claims will NOT be accepted as primary insurance co-payments. However, our office can assist you with the necessary information needed to complete the secondary insurance claim.
    • At the time of service, please note that you are expected to pay any primary insurance copayment, primary insurance deductible, or other “out of pocket” amounts not payable by primary insurance. Service charges of 1½ percent will be applied to account balances outstanding after 60 days. Balances not satisfied within 90 days will be sent to Nationwide Credit.
    • Our office can assist with primary insurance pre-determination(s). A processing fee will be assessed per primary insurance pre-determination.
  • Will I get a cleaning at my first appointment?

    A professional cleaning can be scheduled in conjunction with the new patient examination. Professional cleanings are permitted only after the patient has completed the new patient examination with updated X-rays. Please allow an additional hour for the professional cleaning.

  • Are you accepting new patients?

    Absolutely! We always look forward to meeting new patients. Whether you’re looking for your dental home that will provide regular cleaning and exams or to help you get out of pain, we are here to help!

  • How soon will you be able to get me in?

    For an emergency, we will do our best to see you soon. For a routine visit, depending on the flexibility of your schedule and ours, we will usually try to get you in as soon as our schedule allows.

Schedule Your Appointment

Dentistry with zero judgement and great smiles.

Logo of SPEAR
Logo The Pankey Institute
LVI Logo
Logo ADA